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General Support
Account, billing, product questions, and technical issues. We respond within one business day.
support@researchful.topMon–Fri, 9am–6pm WATPartnerships
Institutional deployments, department-wide rollouts, and custom integrations.
partnerships@researchful.topMon–Fri, 10am–4pm WATSecurity
Responsible disclosure of security vulnerabilities and security-related questions.
security@researchful.top24/7 — critical issues prioritizedPress & Media
Media inquiries, interviews, press kit requests, and brand assets.
press@researchful.topMon–Fri, 10am–4pm WATCareers
Engineering, research, design, and education roles. We hire remote-first.
careers@researchful.topOngoingLegal & Privacy
GDPR, FERPA, data protection, and legal compliance questions.
legal@researchful.topMon–Fri, 9am–5pm WATLooking for answers right now?
Our documentation and FAQ cover the most common questions. You might find your answer faster there.